You can find a significant sum data To place out but I'll seek to be as brief as feasible without losing any necessary material. The Reference quantity for the case is 3184023. Should you or possibly a member of your government group would want to Speak to me to discuss this in larger depth I might be attained whenever at 201-906-4490. I'd welcome the opportunity to share a far more in-depth clarification with you and your staff so that we could prevent this example from occurring to any person else plus your shopper treatment staff may be enlightened concerning how to handle conditions on somebody foundation. Not just about every circumstance is black and white, each has its have exclusive conditions that will demand pondering outside of any box or prescripted guide.
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June thirty, 2014 at 3:twenty five pm As an “Outdated Marine Vet,” who may have owned Harley’s due to the fact 1966, It has arrive at my awareness that Harley has surreptitiously gone about denying warranty statements, both for Vendor mounted handicapped modifications violating equal safety legislation, and contending that Veterans flying the American, POW, or Provider Flag on their own bikes, and trikes are an unauthorized modification voiding any guarantee. Any correspondence sent to HD finally ends up at Customer Service, will not make any difference who its tackled far too. Correspondence received from HD is usually ‘unsigned,’ company social obligation is actually a joke. High definition donates dollars to the DAV, than fails to honor the warranty each time a disabled Vet has to possess a modification to journey the bicycle, Than to contend that the symbol of yankee Values, flown to the again of a trike/bike creates harmful drag to the clutch and transmission, is true up there with “Bullwinkle’s Fractured Fairy Tales.
“ An entire insufficient worry or desire to do the best matter. Prevalent perception? Courtesy? I’m confident if Matt or everyone ahead of Matt had explained, Alright give him $700 and they could articulate The rationale to you personally or the one who should approve it, there wouldn't have been any difficulty. The resolution was uncomplicated and noticeable but Absolutely everyone in purchaser care skipped it or just really did not treatment. So I provide it to you Mr Levatich. How would you're feeling in the event you were me? What would you've got predicted? I'd personally gladly make a visit to sit and speak head to head with both you and your buyer treatment workforce since that’s how strongly I come to feel concerning this. The products was mis represented, The pieces counter was ill informed, Tech Assistance was faulty in its information and facts costing myself and also the dealership substantial time And that i did almost everything that I was questioned to try and do by Harley, in good faith and what did I get in return? Insulted, additional costs and an attempt to bully me into accepting the insulting supply. I desire to thank you for your time and energy and assistance using this subject. Nevertheless it might seem to be smaller and insignificant within the everyday plan of matters within your organization, it really is neither to People of us who purchase and ride your merchandise. We work flat out equally as you do. Time and money are Similarly as precious to us as They are really to you. We do count on the identical courtesy and regard that you choose to anticipate. You count on honesty and loyalty out of your staff members. We hope honesty and loyalty from Harley. I been given neither. I look ahead to hearing from you and achieving a satisfactory resolution to my dilemma.
” I defined I required another list of headsets because these cannot be moved and there is no sections breakdown and I required reimbursement for my trips on the seller. I was yet again informed by Debbie she would acquire it to her supervisor and get again to me.
I will likely be taking the motorcycle to Orange County Harley Davidson, some thirty miles even further and wholly in convent. Then 10 minutes afterwards the support manager tells me the bicycle is done And that i must pay 126.70, which happens to be Obviously not what I questioned!!! I had been crystal clear about seeking my motorcycle returned unrepaired, so I could consider it to Orange County Harley Davidson.
I went back they explained they would trade it again so I waited about a month to discover if the issue was looked after,it nevertheless coughs now and after that and now the again mild begin flashing for no reason in any respect going in the future. Right now I will never return to Hunters Moon once more.They required my bike furthermore One more 2500 pounds down once more.Thats not taking place.This position will be the worst dealership I have ever been in.If this problem can’t be preset I’m contemplating advertising it out proper and never acquiring Harley items again and gonna Indian and buying a very good faithfull motorcycle.
Ok, I’ll have spouse with me, wish to be Secure, run it, $eighty bucks, I know, almost nothing to complain about, right, and I didn’t at that time. My complaint came if the company Division named and explained to me my bike was accomplished BUUUUUTTTTT there was a demand “missed” by sales.There is certainly now a $450.00 labor demand for chrome plates that had to be taken off the bicycle To place the apes on, Actually. In advance of I’ll pay $1 thru usually takes the apes off, put the originals in addition to all components back on, refund me the $80 & pull the $1500.00 demand from the stability on the bicycle, re-do the deal with new determine at the same curiosity level & look at me depart there retailer for the last time. Very first Harley & I in no way believed my 1st encounter using this firm can be such as this. Ideally another dealers in the area are Absolutely nothing such as this just one or I’ll be likely to another brand name Time period.
I've not too long ago purchased my fourth High definition motorcycle due to the fact 2003. All of these ended up touring models. Three of them I purchased brand new one particular employed. A few month ago my son sign up for the HD riders and bought a different HD himself. I am at first from Austria and it was generally my aspiration to personal a High definition. I immigrated towards the USA in 1984 And at last in 2003 I used to be able to get a 2003 Street King anniversary version. I went on numerous extended outings and went on to purchase a used pumped up 2001 Highway Glide. From this moment on I was hooked on Street Glides. In 2011 I bought a fresh Street Glide Along with the new body style and 103 motor. I went on several outings with it. Now there was only something missing. My greatest dream bicycle a “Highway Glide CVO”, which I ordered at the conclusion of 2015 throughout a go to to the local dealer for company on my 2011 RG.
December 19, 2012 at 8:06 pm I used to be a Harley operator for twenty years, furthermore . Just for the history they have got a fantastic product, but their company sucks, equally with customer service & the caliber of the restore function. Oh Enable’s see I’m in Connecticut, the vendor in Stamford shut, the vendor in Bridgeport closed & Branford now has the monopoly , to allow them to ripe you off without any Repercussions From Harley Headquathers .
) Off comes the seat and side panels. Checked fuses and anything at all clear but practically nothing stands out to my untrained eye until eventually I know You will find a wiring harness plug again by the Tour Pack that’s not mated to anything, and that doesn’t appear typical. When I appear down inside the rear wheel on that side I can see the wires for the lights hanging down from the rear fender against the rear axle and brakes. Took about five minutes to fish the wire out and plug it in, problem fixed. So the technician hadn’t connected my rear lights/brake lights either when he put the trike back together. Had it not been with the Tour Pack I would've rode home without having Brake Lights or Tail Lights. I'll journey an hour or so via Atlanta to another dealership before I at any time Enable the Conyer’s Dealership touch my trike all over again. That kind of Definitely lousy buyer therapy and seriously poor specialized notice to depth is unforgivable. Heck, my spouse paid out a lot less for her completely new top of the line totally loaded Mini Cooper-S 4 Doorway Tricky Major produced by BMW then I did for that TriGlide, and when she goes in for provider she’s handled like royalty. Trust me when I say I am performing my skull headlight harley davidson best to distribute the term with regard to the lousy customer support and Terrible mechanical provider I acquired. I have a $35000.00 TriGlide Ultra with only 860 miles over the Odometer that just experienced about $14352.00 value of repairs and rebuilds accomplished by Harley Davidson skilled technicians at a Harley Davidson dealership. Though the get the job done was so inadequately completed and so unreliable that now I’ll most likely need to take it to another dealership and fork out income I actually don’t should get it checked and make sure it’s Secure to work and experience. I’m sixty two a long time old, so this is likely to be my very last bicycle. This was my 1st Harley, and right after this encounter if I at any time get the prospect to order Yet another bike it will most likely not be Yet another Harley.
ZZ4 smaller block motor with beefed up cam, rated at 385hp. Custom paint with flip flop paint on flames,A great deal of extras.
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I used to be questioning when there is any person out there that may help a veteran that requirements warmth and air and also other problems I'm getting below at your home which i cannot afford or do myself as a result of the issues which i put up with. I do not have the money to repair this and it truly is my household. I need to stay right here! Thank you for your time and efforts and possess a great day! Rod R. Smith U.S.A.F. Disabled !972-1976